Bellyrub Klub Pet & Pet Guest Relations

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Bellyrub Klub Click the company logo to learn more about this company.
Location
Category
Benefits
N/A at this time
Compensation
Hourly

Description

The Bellyrub Klub is a 20K s.f. building.  We provide a Day Training Academy, Training Classes, Daycare, Grooming, Overnight Care and offer retail for our customers.

The first impression any customer has when they walk into our building is you and the front end of the building in general.  It's essential for them to see a smiling face with a helpful attitude from staff that want to be a significant part of the day to day operations of the Bellyrub Klub.  We are their home away from home and the Pet Parents' "go to" people.

 

Education Required

Basic computer skills, customer care experience and a smile with a great attitude

Experience Required

Guest Services

Overview

Welcome all guests (human and canines), promote services, and manage day to day activities/programs.

Expectations
 Professional presence and communication  skills
 Outgoing, helpful personality
 Articulate thoughts well
 Sincere/Helpful when working with customers
 Ability to learn Industry related SW
 Retail experience: ordering, pricing, inventory, etc.
 Help Pet Parents find solutions and tools to enrich their dogs’ lives
 Maintenance of "front end" of Klub: customer needs, perceptions, organization, cleanliness, be sure ALL Pet Parents and their cnaines feel welcome and that their dogs will and are cared for, etc
 Administrative Work: filing, answering phones, scheduling, special projects, use of SW to manage day to day scheduling
 Knowledge of Word, Excel, and basic computer skills
 Multitasking skills
 Knowledge of dogs in general: leash handling, basic obedience commands
 Ability to handle dogs up to 100lbs, on leash
 Available to work weekdays and weekends and holidays
 Help other staff throughout the Klub when needed
 Helping with Belly Up for Adoptions Rescue needs: walking dogs, helping Volunteers, etc.

Essential Skills
 Physically capable to handle being on feet all day

Ability to work with all dogs: sizes, ages, breeds.  There is a lot of dog handling      in this role
 Friendly/outgoing personality
 Ability to develop relationships with customers’ and their canines
 Learn canine’s names, personalities, playstyles, their BFF’s, etc.
 Professional appearance
 Great communication skills
 Willingness to learn or have knowledge of all “tools” customers use and learn about retail items we offer, providing solutions for Bellyrub Klub Customers
Full and Part-time positions available. Send resume and references to [email protected]
Bellyrub Klub: 520 W. Interstate Rd., Addison, IL

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