Bellyrub Klub Pet & Pet Guest Relations
The Bellyrub Klub is a 20K s.f. building. We provide a Day Training Academy, Training Classes, Daycare, Grooming, Overnight Care and offer retail for our customers.
The first impression any customer has when they walk into our building is you and the front end of the building in general. It's essential for them to see a smiling face with a helpful attitude from staff that want to be a significant part of the day to day operations of the Bellyrub Klub. We are their home away from home and the Pet Parents' "go to" people.
Basic computer skills, customer care experience and a smile with a great attitude
Welcome all guests (human and canines), promote services, and manage day to day activities/programs.
Professional presence and communication skills
Outgoing, helpful personality
Articulate thoughts well
Sincere/Helpful when working with customers
Ability to learn Industry related SW
Retail experience: ordering, pricing, inventory, etc.
Help Pet Parents find solutions and tools to enrich their dogs’ lives
Maintenance of "front end" of Klub: customer needs, perceptions, organization, cleanliness, be sure ALL Pet Parents and their cnaines feel welcome and that their dogs will and are cared for, etc
Administrative Work: filing, answering phones, scheduling, special projects, use of SW to manage day to day scheduling
Knowledge of Word, Excel, and basic computer skills
Knowledge of dogs in general: leash handling, basic obedience commands
Ability to handle dogs up to 100lbs, on leash
Available to work weekdays and weekends and holidays
Help other staff throughout the Klub when needed
Helping with Belly Up for Adoptions Rescue needs: walking dogs, helping Volunteers, etc.
Physically capable to handle being on feet all day
Ability to work with all dogs: sizes, ages, breeds. There is a lot of dog handling in this role
Ability to develop relationships with customers’ and their canines
Learn canine’s names, personalities, playstyles, their BFF’s, etc.
Great communication skills
Willingness to learn or have knowledge of all “tools” customers use and learn about retail items we offer, providing solutions for Bellyrub Klub Customers
Full and Part-time positions available. Send resume and references to [email protected]
Bellyrub Klub: 520 W. Interstate Rd., Addison, IL